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Head Office

Vue Entertainment International
Vue Entertainment International (VEI) operates businesses in 9 countries that make up the following territories:
- Vue UK & Ireland
- CinemaxX Germany & Denmark
- Multikino Poland, Latvia & Lithuania
- SBC Taiwan
- Space Italy

To maximise synergies across all of the territories, we have a team of people that work at a Group level and with each of the territories.  The group functions include Strategy, Business Improvement, Property, Finance, Human Resources, Legal and Technical Services.  These teams are based at the international head office in Chiswick, West London. 

The Vue UK & Ireland head office teams are also based in the same office in Chiswick Park.

Vue UK & Ireland
On a local level in each territory our businesses operate in a way that enables them to capitalise quickly on local opportunities and deliver the best possible cinema experience.  With 83 cinemas in the UK & Ireland, strong working relationships are fundamental to our success. Cinema Operations is led by our Operations Director and 8 Area Managers and our cinema management teams report directly into the Area Manager.  The UK & Ireland head office teams that work closely with the cinema operations team are detailed below:

Film


The Film team is responsible for ensuring that they get the right mix of films to show at each of our cinemas. For every film release, the team enters into a negotiation with the film distribution company so that they can agree where the film will be played and the financial terms. Once terms are agreed the film team work closely with the cinema management teams to schedule shows at times we believe will meet customer demand.

Finance


The Finance department in the UK is made up of Management Reporting, Accounts Payable, Compliance, Financial Planning and Analysis, and Audit. The team ensures that Managers across the organisation have the necessary financial data and reports required to help them make effective business decisions and ensures they are fully compliant. Other responsibilities include paying suppliers, managing cash and putting together budgets and forecasts.

Human Resources


The Human Resources team works with all cinema and head office teams to create a culture in which high achievers are recognised and those with potential are developed so that we are able to run a successful business. HR are responsible for all aspects of employment from recruiting and developing our people, through to ensuring clear processes and management toolkits are in place so that Employee Relations, Reward, Recognition and Benefits are managed well. They also get involved with various projects helping the business to implement and manage any change and communicate those changes clearly.

Legal


The Legal team looks after all legal matters ensuring contracts are in place in all areas of the business. This includes new cinema acquisitions, property development, landlord negotiations, performing rights and drinks licensing. They also provide essential legal advice on retail and marketing agreements, IT contracts and Insurance. Experts in commercial law, the advice that this team provides is critical to business decision making.

Marketing & Corporate Sales and Customer Services


The Marketing team at Vue is involved in all traditional areas of marketing from customer research and analysis through to promotions and advertising. They are also responsible for brand management, customer profiling and the design and content delivery of our corporate website.

The Corporate Sales & Conferencing team identifies clients and customers who want to use our cinemas and technology to host specific company conferences/events or personal events. Working in partnership with other entertainment industries also creates opportunities to screen live events such as operas, live concerts, theatrical productions and sporting events to name a few.

Delivering excellent standards in customer service is vital to our success and the Customer Services team work closely with all areas of the business to ensure our customers feedback is listened to and action taken to resolve any complaints. At Vue the team sit within Marketing and Corporate Sales.  

Property and Facilities


As an expanding business, we are continually looking to build new cinemas. The in-house Property & Development team takes care of the entire development process by finding new sites and transforming them into state-of-the-art multiplexes. They also maintain up-to-date lease and site information and deal with external managing agents and landlords. The Facilities team is responsible for the upkeep and maintenance of our existing property portfolio.

Retail


The Retail team is responsible for ensuring that each cinema offers the right mix of food, drinks and snacks at the right price, analysing sales data and trialling new products for customers to enjoy. From the familiar popcorn, soft drinks, hot dogs and ice cream to specialty items, the buyers in this team are involved in negotiating supplier terms for all products that are offered in the cinemas.

Once all the terms have been agreed, the retail team works closely with the suppliers and cinema management teams to ensure that the right level of stock arrives on time at each cinema, helping to resolve any logistical issues and support every site to meet customer demand.

Technical Services


Everything that we do in cinema relies on IT: this ranges from ensuring our customers can find out about film times and either book online to collect at the ATMs or buy at the tills, to making sure technology works for the latest live event or 3D blockbuster. Our Technical Services team make sure that all our systems run smoothly. They also keep an eye on what is the next amazing opportunity in the technology world that would improve the cinema experience.


Current vacancies and life a Vue
Use the job search function to find current vacancies in all areas of the business - either by department or type of role in Chiswick Park. Further information about what what people enjoy can be found in all three sections of Life at Vue.

 

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